Privacy Policy – StreetCall

Welcome to StreetCall.

StreetCall (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the StreetCall mobile application.

By using StreetCall, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Profile image

  • Delivery address

  • Payment-related information (processed securely through third-party providers)

Location Information

StreetCall may collect real-time location data to:

  • Show nearby ice cream vendors

  • Improve delivery and order experience

  • Help vendors and customers connect efficiently

You may disable location access anytime through your device settings.

Device Information

We may automatically collect:

  • Device type

  • Operating system

  • App version

  • IP address

  • Crash logs and diagnostics

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Process orders and deliveries

  • Connect customers with vendors

  • Improve app performance and user experience

  • Send important notifications and updates

  • Provide customer support

  • Prevent fraud and unauthorized activity

3. Vendor Information

Vendor accounts may include:

  • Business/store name

  • Contact details

  • Product listings

  • Location information

  • Order history

This information is displayed to customers to facilitate ordering and service.

4. Sharing of Information

We do not sell your personal information.

We may share limited information with:

  • Vendors to complete customer orders

  • Delivery or service partners

  • Legal authorities when required by law

  • Trusted third-party services such as:

    • Firebase

    • Google Maps

    • Payment gateways

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure.

However, no method of electronic storage or transmission over the internet is 100% secure.

6. Children’s Privacy

StreetCall is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.

7. Push Notifications

StreetCall may send notifications related to:

  • Orders

  • Promotions

  • App updates

  • Vendor activity

You can disable notifications anytime in your device settings.

8. Third-Party Services

Our application may use third-party services including:

  • Firebase Authentication

  • Firebase Cloud Messaging

  • Google Maps Services

  • Google Sign-In

These services may collect information according to their own privacy policies.

9. Data Retention

We retain user information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Improve platform functionality

10. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your account

  • Withdraw consent

To request account deletion or data access, contact us at:
singh@live.com.au

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted within the application.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: singh@live.com.au

Thank you for using StreetCall. 🍦

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